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Privacy Policy

Last updated: 1/1/2026

1. Introduction

Welcome to Prexel ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy informs you how we look after your personal data when you visit our website (prexel.app) and use our SaaS analytics platform, and tells you about your privacy rights and how the law protects you.

2. The Data We Collect

We collect date from you (the "Customer") and data you send to us about your users ("End Users").

Data about You (Customer Data)

  • Identity Data: First name, last name, or similar identifiers. If you sign in via Google, we collect your name and email from your Google profile.
  • Contact Data: Email address.
  • Technical Data: IP address, login data, browser type, and operating system.
  • Project Data: Project names, API keys, and configuration settings you create within our platform.

Data about Your Users (Service Data)

As an analytics provider, we process data about your End Users that you send to our API. This may include:

  • User IDs (hashed or raw as provided by you).
  • Event data (e.g., "signed_up", "trial_converted").
  • Timestamps and metadata associated with these events.

You are responsible for obtaining necessary consents from your End Users to share this data with us.

3. How We Use Your Data

  • To provide our analytics service to you.
  • To manage your account and subscription.
  • To improve our platform and detect fraud.

4. Third-Party Services

We use trusted third-party service providers to help us operate Prexel:

  • Supabase: For database hosting and authentication.
  • Vercel: For website hosting and infrastructure.
  • Google: For authentication services.

5. Contact Us

If you have any questions about this privacy policy, please contact us at: support@prexel.app